Serializing your Alchemex 7 Smart Reporting Installation Online
To prevent software piracy and illegal use of Alchemex 7 Smart Reporting, the software needs to be serialized once a year. The process involves downloading files and information from the update server that re-enables the software. Once downloaded the Update Module on each client workstation must be run to ensure that it continues to function.
Performing Serialization
For the first time:
Over the Internet
- Open the License Manager.
- You will be prompted to enter the name for your company and your Alchemex 7 Smart Reporting serial number as supplied to you by your dealer. The company record will be created and the License Manager Module will activate.
- Ensure that you are connected to the internet and from the Tools menu choose Serialize or click on Perform Serialization at the bottom of the page.
Alchemex 7 Smart Reporting will contact the Update Server and if authentication with the Update Server is successful (i.e. a valid Company Name and Serial Number) then the necessary files and information to enable Alchemex 7 Smart Reporting will be downloaded and you will receive a confirmation.
Don’t forget to Update Client Libraries on all Alchemex 7 Smart Reporting workstations following serialization.
Subsequent Serialization
Alchemex 7 Smart Reporting periodically needs to be re-serialized. To do this simply ensures that you are connected to the internet and from the Tools menu choose Serialize. Alchemex 7 Smart Reporting will try to contact the update server and will then prompt you for your password as supplied to you by your dealer. If authentication with the update server is successful (i.e. a valid Company Name, Serial Number and Password) then the necessary files and information to enable Alchemex 7 Smart Reporting will be downloaded.
Once Serialization has been performed the new dongle file will need to be updated on all client workstations. (Update client libraries)
Serializing your Alchemex 7 Smart Reporting Installation Telephonically
Telephonically
If there is no internet connection available then serialization can also be performed telephonically.
- Before you can do this you must obtain a Dongle file (PLDONGLE.DLL) from your Alchemex Customer Support consultant
- Once you have done this, open the License Manager and from the Tools menu, choose Serialize by Phone
- Confirm you have placed the dongle file in the relevant folder as per step 1 by clicking OK
- The screen below will be displayed and your Alchemex Customer Support consultant will take you through the rest of the process to serialize your product.
- You will need to supply your Alchemex Customer Support consultant with the relevant information displayed on your screen. (See example below)
- Enter the information as supplied to you by the support centre. On successful serialization, you will receive the message below, and you can start using your product.
Don’t forget to Update Client Libraries on all Alchemex 7 Smart Reporting workstations following serialization.
