How many times have you heard, ‘I have limited access to data so I had to make assumptions about what I thought happened and therefore made what I thought were reasonable conclusions, but there are potentially other explanations as well.’ – or something along those lines in a vain attempt to explain away a poor […]

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Everybody knows the quote that “If you do what you’ve always done, you’ll get what you’ve always got”, but have you really applied that thinking in a practical way in your business. So for example, you may be struggling to generate the levels of profitability you are expecting for your business but your sales people […]

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How would you know what to improve in your business? If you have never measured your processes, if you have no transparent view on your functional teams and how they are performing against key functional metrics – how would you know where to start making business process improvements? Your starting point for 2010 is to measure […]

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I had a very interesting, if somewhat absurd, conversation at a BI road show recently where the entire process of spewing information out of a database was likened to the human body processing food and drink. Stick with me here…..the database is the “engine” of the system. The engine is protected by all sorts of cleaning and […]

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In my previous blogs I have spent time looking at the pros and cons of Online Training vs. Instructor Led Classroom Training. Regardless of which manner of training you choose you will always have additional questions that need to be asked when you begin to use your product. Making use of an online forum is […]

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In my last blog I spoke about Training vs. Enablement and which option best suits which delegate. This made me think about the pros and cons of Training online as opposed to the traditional method of Instructor Led Classroom Based training. Personally I am a big fan of Online Training as this gives me the […]

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