The FIFA world cup in South Africa has provided unprecedented exposure to the country and highlighted many issues which make South Africa, and other proud African nations for that matter, unique. As a case in point, in an interesting article written by an American journalist, the African concept of “Ubuntu” was explored. The journalist looked to […]

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In a recent article entitled “Companies’ Good Deeds Resonate with Consumers” (Read the Article) the author spoke of how a good deed has positive spin offs for a company and often there is an unintended consequence that really creates some great PR for a company. I don’t advocate doing something good for the sake of […]

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How is it possible to start to assess if you have got a handle on Business Intelligence in your organisation? My view is there is a simple place to start. Don’t believe the industry held belief that every BI project is complicated, expensive and difficult to implement – that’s rubbish. If you are the owner/manager/director/stakeholder of […]

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Why is it that mining services companies are sprouting all over Western Australia. Why is it that so many of the worlds engineers are migrating to Western Australia. Why is it that Western Australia is one of the fastest growing territories in the world. Well clearly the underlying issue is mining is a booming industry […]

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Third party suppliers, and especially manufacturers, have market power because they have information about a product or a service that the customer does not and cannot normally access – but why do we not give them access? Is it because tools aren’t available to do this, or is it because we are stuck in an […]

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How good is your organisation at delegating authority – no not authority – decision making. A wildly sensationalist Business Intelligence salesman would pitch the “democratisation of information across the organisation” as a key selling point. While the gratuitous use of this cheesy type of salesmanship might stick in the throat, if you think about it, […]

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Peter Drucker wrote that, “The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself”. How well do you know your customer – really? How well do you know your market – be honest with yourself? Is there information that you have captured in […]

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If you are planning for an exhilarating sales year in 2010 focusing on growing revenues of your exciting product lines of typewriters, fax machines and Sony Walkman then you need Business Intelligence urgently. OK, so it’s a silly example because these are long discontinued products but sometimes the market forces that drive old products out […]

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