Many businesses are just a few overrun projects or unprofitable customer accounts away from financial hardship. Given the high stakes, it’s critical to constantly keep an eye on the status of the business. The most successful businesses use a series of key performance indicators (KPIs) to measure, monitor and manage performance.

KPIs are high-level benchmarks set at the customer or company level based on specific predefined measures. Executive, financial or operations managers can use KPIs as yardsticks to evaluate how things are going, spot red flags and act decisively.

This e-book highlights how to spot these KPIs and ensure that you’re monitoring all the right vitals in your business.